Returns & Exchanges
At Rugged Radios, we stand by the durability of our gear; if your purchase doesn't meet the demands of your lifestyle, you can return or exchange it within 30 days of delivery. Items must be in original, unworn condition with all tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Secure the Gear
Pack your items securely in the original shipping box or a similar mailer to ensure the apparel remains protected during transit.
Drop Off and Track
Drop your package at any authorized carrier location; you will receive an email notification as soon as our warehouse team processes your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing